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61% of customers make 1 referral, while 34% make at least 2 to 10 referrals and 5% make more than 11 referrals, referral marketing statistics reveal. YouTube followed, with roughly more than half a billion visits, which represented 24.46 percent of the total volume of social traffic referrals to e-commerce websites for the year. People are 4 times more likely to buy when referred by a friend. 16 How to use this study in your referral marketing strategy 17 About Hinge and NACVA. 83% of the customers are open to referring a business after conducting a successful purchase. (Hallur, 2021) 31.86% of affiliate marketers are between 35 to 44 years old. 1) Content marketing yields more than 3x as many leads as outbound marketing and costs 62% less (Demand Metric). 5. (GlobalStats) Online advertising vs. traditional advertising statistics. What is Referral Marketing: What is Referral Marketing? (IAB) Google dominates with a huge search engine market share of over 92%. (Statista) 73% of marketers think social media marketing is effective. This is a vital strategy that has become much easier to adopt for the business owner. (HubSpot State of Marketing Report, 2021) More than 60% of marketers calculate the success of their content marketing strategy through sales. 78% of the B2B referrals create viable customer leads for the business. Referral leads convert 30% better than leads generated from other marketing channels ( R&G Technologies) Referrals simply convert at a higher clip than any other acquisition channel out there. The highest referral rates are for gadgets and electronic devices - 3.4%. Referrals end up creating 65% of new business opportunities. Here Are 17 Surprising Referral Marketing Statistics that you need to know as a marketer. A referral program will do the same for you. (HubSpot State of Marketing Report, 2021) 70% of marketers actively invest in content marketing. 77% of consumers are more likely to buy a new product when learning about it from friends or family whereas 49% of U.S. consumers say friends and family are their top sources of brand awareness. Referral marketing is a marketing scheme that is easy to execute, and it can also increase your sales, customer base, and brand awareness. #1. 60% . You can expect at least16%more in profitsfrom referred customers. Check out these 11 surprising stats about referral marketing and find out. - Wharton School of Business Just 3 in every 10 B2B businesses have a formalized referral business. Customers Referring friends (5%) 30% of satisfied customers are generally willing to refer products and services. (Oberlo, Buffer, Social Media Today) Nearly 70% of social marketers prioritise brand awareness in their strategy. 2) In North America, 72% of the most successful marketers calculate the ROI of their content marketing (eMarketer). Twitter ranked. 17. (Ross) Referred customers have a 37% higher retention rate compared to other customers gained through other marketing channels. A word-of-mouth recommendation is the primary factor behind 20%-50% of all purchasing decisions (Source: McKinsey) #2. ( Awin) 94% of publishers employ more than one network. 1.3 Customers acquired through referrals have a 37% higher retention rate. (Ross) Referred customers are 4 times more likely to refer your brand to others. That's why we selected the best statistics you should know about referrals and mobile habits. To better understand the value of building a referral marketing program, here are some powerful statistics at a glance: 92% of consumers trust referrals from people they know. 83% of satisfied customers are willing to refer, however only 29% actually do. By Elita Torres August 7, 2020 September 16, 2021 Business, Entrepreneur, Marketing. Wow! Referral marketing statistics show that people are most of their time on a mobile device. 1. In return, app developers offer rewards to users who successfully bring new users to the app. In other words, it is easy to set up such a program. (Social Media Today) Referral Marketing Statistics (Editor's Choice) People are four times more likely to buy a product referred by a friend. It is a type of marketing that you shouldn't overlook. (DCR Strategies) Referred customers have a 37% higher retention rate. Let's dive in. "You can expect at least 16% more in profits from referred customers." ( Harvard Business Review) More of a profit incentive due to having a stable set of customers. (HubSpot, 2020) (Ross) Now, as the recommendation to use the app is coming from someone . Sharing is an innate human trait, and people . According to McKinsey, referrals influences up to 50% of ALL purchasing decisions. In February 2021, Chief Marketing Officers (CMOs) said their advertising budgets grew by 14.3%. Check out these referral marketing statistics: Customers referred by other customers have a 37% higher retention rate [ Deloitte] A referred customer has a 16%-25% higher life time value (LTV) [ Wharton School of Business] Friend referrals are the most successful marketing tool used by US small businesses [ eMarketer] The reality check is that affiliate marketing statistics show a 0.5% to 1% conversion rate. One of the main advantages of referral programs is its simplicity. Referral marketing encourages customers to share your brand with people they know offline and online through word-of-mouth marketing strategy, as opposed to more traditional marketing mediums. But only 5% customers on an average actually do. He also co-founded Statement.sg, a fashion ecommerce label selling witty t-shirts. 1.4 Referral from a happy customer has a 70% higher conversion rate. 1 Referral Marketing - Key Statistics 1.1 92% of consumers trust referrals from people they know. Referrals Are Some Of The Most Valuable Leads You Can Get. The digital marketing industry has seen an annual growth rate of 16.1% over the last 10 years. Word-of-mouth is incentivized with referral rewards, which increases the likelihood of sharing for the advocate and purchasing for the referred friend. 65% of new business opportunities come from referrals and recommendations. (Statista, 2021) Content Strategy 82% of marketers actively employ content marketing. Looking for some referral contest ideas? (Statista) 10) As per referral marketing stats, only 33% of customers consider online advertisements. Republished with author's permission from original post . Download the FREE eBook: The Guide to a Better Referral Program for Your Company. 2NAN22CV &C2HNinge Rifra l gCMkC Cgr tngeN 4 We conducted a comprehensive online survey of NACVA's members, prospec-tive members, and others affiliated with the industry, gathering perspectives (Rakuten) 54.23% of affiliate marketers are men, and 42.97% are women. (Sprout Social) 50% of customers follow brands on social media to learn about new products/services. 1. 50+ Effective Video Marketing Statistics 1) 87% of business-related video content is still viewed on a desktop (VidYard) 2) Most engaging videos are up to 2 mins long. Report Highlights. (Invesp) 83% of customers are eager to refer something after a positive experience. For example, if you have 100 visitors on your site then 5 out of them will actually refer. (SaaSquatch) Word-of-mouth increases marketing efficiency by up to 54%. As high as 25%! 1.2 Referred customers are 4 times more likely to invite other people to your business. People who were referred by their friends are 4x more likely to make a purchase ( Nielson) 84% of consumers trust the recommendations of others over other forms of marketing ( Nielson) The lifetime value of a referred customer is 16% higher compared to a customer who wasn't referred ( Wharton) They are four times more likely to buy when referred by a friend. Most of us - as marketers and consumers ourselves - inherently understand the value of referrals. This highlights the importance of having an app for your customer referral program. It's common business knowledge that referral customers act as valuable brand ambassadors, convert more, close faster, have a . Referral marketing statistics data is the key to refining any marketing channel. According to referral marketing stats, referred customers can increase your profit margin by 25%. To pull it off, you will need a clever plan that benefits you, your buyers, and your prospects. The environment for marketing and sales is rapidly changing and businesses are looking past traditional channels to drive business growth. Not only that, referrals generates more than two times the sales of paid advertising. After 2 minutes, there is a significant drop in engagement for videos. Extole has an enterprise platform that can take the referral marketing statistics you gather Customers referred by other customers have a 37% higher retention rate. It relies on one key factor for success - referrals from your happy customers. Referral marketing generates conversion rates 3-5x higher than any other marketing channel. Customers are 67% more likely to purchase a product after it has been shared by a friend or family member on social media or via email. In terms of lifetime value, referral leads are also ahead by 16% compared to others. But as these 17 referral marketing statistics have shown, your brand will see some serious revenue increases from actively encouraging referrals. 12) Customers believe their friends' recommendations seven times more than traditional advertising. Referral-Based Marketing Statistics You Need to Know 2. Referral-Based Marketing Statistics 1. Another known statistic is that The value of the referral customer is 16% Greater as compared to non-referral customers. 11) 59% of US customers believe offline references while 49% think online word-of-mouth is highly convincing. "87% of frontlines sales reps, 82% of sales leaders, and 78% of marketers surveyed agree that referrals are the best leads your business can get." ( Heinz Marketing) According to Nielsen research, 92% of consumers trust referrals from people they know. Not only does a referral create a new customer, but it reinforces brand loyalty and helps retain existing customers. It is a Win-Win situation as people are more likely to buy from your business through a referral program. (Hallur, 2021) 28% of Millennials never buy a product if it is not referred by a friend. 9 Compelling Referral Marketing Statistics You Need To Know. On average, referred customers spend 16% more. There are many different ways to use referrals to power these type of programs: 1) Encourage Sharing To incentivize customers to share your brand, you can create a sweepstakes using referrals where everyone that refers a friend during a period of time is entered into a drawing to win a prize. Referral Marketing Statistics: The Results Referral Marketing generates 3-5x higher conversion rates than any other channel. 65% of New Business Comes From Referrals Referrals Other - Source: The New York Times 3. Here are a few statistics from Social Media Today: 78% of B2B marketers say that referral programs generate good or excellent leads. Customers acquired through referrals have a37%higher retention rateand 81%of consumers are more likely to engage with brands that have reward programs. Research has consistently shown that customers in both B2B and consumer markets are not only willing to refer businesses to their network, they're looking for new ways to do it. Plus, according to another study published in the AMA Journal of Marketing, referred customers are more loyal, and bring higher profit margins. According to the Word of Mouth Marketing Association (WOMMA), there are more than 2.4 billion brand-related conversations every day in the United States. Who refers your products and services, how many conversions they get, and even how long it takes customers to send out out referrals is the type of information collected. As professionals, we've read the referral marketing statistics and have seen it work for . Now, let's focus the spotlight on referral marketing. These 8 referral marketing statistics show that while most of us - as consumers ourselves - inherently understand the value of referrals, it's time for brands of all sizes to also start taking notice. 49% of U.S . The average referral rate across all industries is about 2.3%. Crucial statistics for mobile app marketing campaigns. As a matter of fact, referral marketing statistics show that as many as 88% of marketers are using referral programs. 60% of marketers claim that referral marketing generates a high volume of leads. Referred customers have an 18%lower churnthan customers acquired by other means. Only 30% of companies surveyed had a formalized referral . According to the New York Times, 65% of all new business comes from referrals. Invites sent per Referrer (~100-200) Customers who found your business through word-of-mouth spend about 200% more than other customers. He hopes to enjoy a glass of scotch onboard a commercial space flight someday. 83% of consumers trust referrals from people . People Are 4x More Likely to Buy When Recommended By a Friend - Source: Nielsen 4. Nielsen. View all posts Customer Referral programs can bring an average of 20,000 new email addresses per month - Annex Cloud The lifetime value of a new referral customer is 16% higher than your average customer. Analytics Referral Marketing stats Visakan Veerasamy Visa is ReferralCandy's former Blog Editor [2013-2018]. He's mildly Internet-famous for his elaborate Twitter threads. How much? In fact, 82% of consumers seek recommendations from their networks before making a purchase. Referral marketing is usually done by asking app users to recommend your app to their friends, connections, or family members. . 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